Category: Business

  • THE HUMAN COST OF FUEL

    By Chelangat Caren,

     

    On the morning of May 18, 2026, Nairobi did not wake up to matatu horns. It woke up to silence. Thika Road was blocked with burning tires. Mombasa Road was deserted. And in three towns across the country, families got the call no one wants: “There has been an incident.”

    By evening, Interior Minister Kipchumba Murkomen was on national TV with a number that would define the day: four Kenyans dead. Thirty injured. All of it over the price of fuel. The strike had been announced days before. Transport operators said they could not run matatus and boda-bodas on diesel at Ksh 242.92 a liter. The math did not work. So at midnight, the wheels stopped.

    What started as a planned work stoppage turned into something messier. In Nairobi, protesters blocked key arteries into the city. In Githurai and Kayole, roads were barricaded with stones and burning tires. Police responded with tear gas. In some areas, it escalated to running battles.

    Murkomen told a televised press conference, “We lost four Kenyans in today’s violence, which also saw more than 30 people injured.” He said “criminal elements” had hijacked peaceful protests, targeting government and private property. Protest organizers said police overreacted to unarmed crowds.

    The deaths happened in three locations: two in Nairobi’s outskirts, one in Nakuru, and one in Mombasa. The injured filled hospitals in Kenyatta National, Mama Lucy, and Coast General. Some had gunshot wounds. Others had injuries from being caught in stampedes as tear gas filled narrow streets.

    The government has not released names yet, citing ongoing investigations. But the stories are already circulating on social media and in hospital corridors.

    There is the 27-year-old matatu conductor in Embakasi who was on his way to work when he got caught between protesters and police. He died from a head injury. His wife posted a photo of him with their 2-year-old daughter: “You were going to work. Not to fight.”

    In Nakuru, a 19-year-old college student was shot while watching the protests from the roadside. His classmates say he was not throwing stones. He was just curious.

    A 42-year-old market trader in Mombasa died after being trampled during a stampede near Kongowea Market. She was trying to close her stall early.

    The 30 injured include a 14-year-old boy hit by a stray canister in Githurai, a boda rider with a fractured leg in Thika, and three police officers injured when protesters threw stones.

    These are not statistics. They are people who left home that morning expecting a normal Monday. They did not expect to become part of Kenya’s fuel price history.

    The immediate trigger was EPRA’s announcement: super petrol at Ksh 214.25, diesel at Ksh 242.92 for the May 15–June 14 cycle. That is a 23.5% jump in one month, on top of a 24.2% hike in April.

    The government blamed the Iran war and the closure of the Strait of Hormuz. Former Deputy President Rigathi Gachagua blamed corruption: “How can we be paying more for fuel than our neighbors when it comes through our own ports?”

    For ordinary Kenyans, the cause matters less than the effect. Food prices jumped. Transport fares doubled overnight. Gabriel Odhiambo, 24, told Reuters four tomatoes now cost Ksh 60—triple what they cost last month.

    When people feel cornered economically, protests become inevitable. When those protests meet heavy-handed policing, deaths become possible.

    By Tuesday morning, May 19, Nairobi was quiet again. Buses were running, but at half capacity. The hashtag #RejectFuelPrices was still trending at number one on X.

    The government announced a meeting between the finance, transport, and energy ministers and transport operators to find a solution. Finance Minister John Mbadi said current prices are already subsidized.

    But for the families of the four dead, “solution” is too late. For the 30 injured, it is about hospital bills and lost wages.

    Human rights groups are demanding independent investigations into the use of force. Amnesty International Kenya said Article 37 protects peaceful assembly, and police must distinguish between protesters and criminals.

    The Interior Ministry maintains most of the country remained peaceful and that the violence was caused by “mobilized criminal elements.” Protest organizers say the violence started when police fired tear gas into unarmed crowds.

    Kenya has been here before. Fuel protests in 2018. Anti-finance bill protests in 2024. Each time, the pattern repeats: prices rise, people protest, someone dies, a committee is formed, and life moves on.

    The question is whether this time is different. Four people died so that the rest of the country could talk about fuel prices without looking away. Thirty are in hospital beds wondering if their injuries will cost them their jobs.

    If their deaths become just another line in a news report, then nothing changes. If they become the reason the government sits down with transport operators and actually listens, then maybe something does.

    Kenya’s fuel crisis will not be solved by tear gas. And it will not be solved by ignoring the math that makes matatus unviable. It will be solved when policy meets the reality of a mama mboga in Githurai who cannot afford fare to the market.

    Until then, four families are burying their dead. Thirty are healing. And the rest of us are left with the question: how many more have to die before we fix the price at the pump?

     

  • INTRODUCE FINANCIAL LITERACY COURSES IN OUR UNIVERSITIES

    By Franklin Mukembu,

    Education is often seen as the pathway to a stable and successful future. Many students pursue university education with the hope that, after graduation, they will secure stable and well-paying jobs. However, academic knowledge alone is not always enough to guarantee financial stability. This is why financial literacy should be introduced as a core course in our universities.

    Financial literacy equips individuals with the knowledge and skills needed to manage money effectively. It teaches important concepts such as budgeting, saving, investing, and responsible spending. In today’s fast-changing economic environment, these skills are just as important as professional qualifications. Without proper financial knowledge, many graduates struggle with poor spending habits, debt, and lack of financial planning.

    A financial literacy course would help students develop the discipline needed to manage their income wisely. Learning how to plan a budget and prioritize expenses can help young professionals avoid unnecessary debt and live within their means. It would also encourage a culture of saving and investing, enabling graduates to build long-term financial security.

    Universities already offer various courses that prepare students for their specific careers. However, financial management is a universal life skill that cuts across all professions. Whether a student studies medicine, engineering, journalism, or business, the ability to handle finances responsibly remains essential.

    For this reason, the Commission for University Education and other education stakeholders should consider making financial literacy a mandatory course in institutions of higher learning. Such a move would ensure that students graduate not only with academic knowledge but also with practical life skills that will help them navigate financial realities after school.

    Financial discipline plays a major role in personal and professional success. By introducing financial literacy in universities, we can empower young people with the tools they need to achieve financial independence and contribute positively to the country’s economic growth.

  • Driving Business Growth in the Modern Era

    By Chelangat Caren,

    In an era where screens dominate our daily lives, digital marketing has become the backbone of business growth. From multinational corporations to small local enterprises, companies are increasingly relying on digital channels to reach customers, build brand awareness, and drive sales. But how effective are these strategies, and what trends are shaping the industry today?

    The Rise of Digital Dominance

    Traditional advertising is no longer enough. Billboards, print ads, and TV commercials still exist, but the real battle for consumer attention happens online. Social media platforms, search engines, and email campaigns allow businesses to target audiences with precision. According to recent studies, companies investing in digital marketing experience an average ROI that is nearly three times higher than those relying solely on traditional methods.

    Trends Driving Growth

    Several trends are shaping the digital marketing landscape. Video content continues to dominate, with short-form videos on platforms like TikTok and Instagram Reels driving engagement. Influencer partnerships have evolved from celebrity endorsements to micro-influencers who offer niche credibility. Personalization is also key—consumers now expect tailored content and recommendations based on their behavior and preferences.

    Search Engine Optimization (SEO) remains a critical tool, but it is evolving. AI-powered algorithms, voice
    search, and local SEO strategies are forcing marketers to rethink how content is created and optimized.
    Email marketing, once considered outdated, is experiencing a renaissance as businesses use automation
    and segmentation to deliver highly relevant messages.

    Challenges in the Digital Space

    Despite its advantages, digital marketing is not without challenges. Privacy concerns, ad fatigue, and
    increasing competition make it harder for brands to stand out. Algorithms are constantly changing, and
    businesses must adapt quickly to maintain visibility. Additionally, smaller companies often struggle with
    budget constraints and the technical know-how required to execute sophisticated campaigns.

    The Road Ahead

    Looking forward, businesses that embrace innovation and remain agile are likely to thrive. AI, augmented reality,
    and immersive experiences are set to redefine customer interaction. Companies that integrate digital marketing
    with overall business strategy, rather than treating it as an add-on, will see the greatest impact.

    In conclusion, digital marketing is no longer optional—it is essential. As technology evolves and consumer
    behavior shifts, businesses must stay ahead of trends, leverage data, and continuously innovate to remain
    competitive. Those who do will not only reach their audiences more effectively but also build lasting brand loyalty
    in the digital age.

     

  • The rise of Artificial Intelligence

    By Chelangat Caren

    The rise of artificial intelligence (AI) is transforming the business landscape, and small businesses are no exception. With the advent of AI-powered solutions, entrepreneurs can now leverage cutting-edge technology to streamline operations, boost productivity, and drive growth. One of the most significant advancements in AI is the development of models that can analyse vast amounts of data, automate tasks, and provide valuable insights. For instance, AI models can analyse contracts with unprecedented speed and accuracy, reducing the risk of errors and disputes. This innovative technology has the potential to revolutionize the way businesses approach contract management, freeing up valuable time and resources for more strategic endeavours.

    The impact of AI on small businesses extends far beyond contract analysis. AI-powered tools are being used to automate customer service, predict market trends, and optimize marketing campaigns. AI-driven chatbots can provide 24/7 customer support, helping businesses to improve customer satisfaction and reduce support costs. Additionally, AI-powered marketing platforms can analyse customer data, identify trends, and create personalized campaigns that drive engagement and conversion. By embracing AI, small businesses can gain a competitive edge, improve efficiency, and drive growth.

    As AI technology continues to evolve, we can expect to see even more innovative applications in the business world. From predictive analytics to automated bookkeeping, AI-powered solutions are poised to transform the way small businesses operate. To stay ahead of the curve, small businesses must stay informed about the latest AI trends and technologies. By investing in AI-powered solutions and developing a comprehensive AI strategy, entrepreneurs can unlock new opportunities, improve efficiency, and drive growth. With AI, small businesses can achieve more than ever before, and the future looks bright.

    The key to success lies in understanding the potential of AI and leveraging it to drive business growth. By doing so, small businesses can reap the benefits of AI and stay ahead in today’s fast-paced business landscape. As the business landscape continues to evolve, one thing is clear: AI is no longer a luxury, but a necessity for small businesses that want to stay ahead of the curve. By embracing AI, small businesses can unlock their full potential and achieve success in an increasingly competitive market.

  • 2023 AIESEC IN DAYSTAR CAREER DEVELOPMENT TALK

    by LEEROY WUONE

    contact info: leeroywuone02@gmail.com

    {image by GettyImages}

     

    In an event organized by AIESEC executives for year 2023 at the amphitheater in Athi-River campus, (AISESEC- the International Association of Students in Economics and Commercial Sciences), Mr. Diallo Gatabaki opened the career development talk panel discussion

    Mr. Diallo Gatabaki, a Daystar Alumnus, former LCP (Local Chapter President) of AIESEC in Daystar and the current CCO (Chief Commercial Officer) of “SHOPZETU”, challenged the audience, of whom 90% were under 30 years. “What should you do as an aspiring entrepreneur,” he asked?

    You must have a digital mindset.

    You must be data literate, whereby you can interpret, understand and compute data.

    You must be AI intelligent with the fast-changing technological world,

    You must understand the digital marketing world whereby you try to acquire and learn digital marketing skills.

    I, Leeroy, went ahead and asked, “Does it mean posting digital content for example, electronic media content as a communication student?”

    In any leadership organization structure, a leader should have the following skills:

    Emotional intelligence, i.e. This is what I am feeling, what can I do with that feeling? Process that information, when you get into a scuffle with someone this is what you should do. Leadership starts in class, church and also in friend groups.

    A good leader must be a good decision maker, i.e. How should the work be done?

    Delegating duties is all about relationships, i.e. How do we relate with our colleagues, our juniors and our seniors? How do you form relationships? Your relationships will help you maybe ten years later.

    Furthermore, other skills he recommended were Active listening, i.e. taking time to understand what is being said, be an active listener. Public speaking. As nerve wrecking as it can be, he assured us that it gets better with time. No one was born with public speaking ability. People practice the art of public speaking in various ways, for instance, talking to a mirror daily. Feedback. Whether it is positive or negative, it is important to give and receive feedback. “…it has little to do with you as a person and don’t take it personal,’’ said Mr. Gatabaki.

    Finally, some key questions he asked us to consider were, who is your target audience? Where are they? The world is digital now. Develop your niche. Hire someone in your company. Someone who is inquisitive, has a positive attitude and has transferable skills. Temptations say more about you, it’s not what the temptation is. What are the choices that make you, you? What are your values?

    Mr. Diallo Gatabaki ended by his reflections to the audience.

     

  • Millet Mavericks: Kenyan Students Lead the Charge in Agricultural Innovation

    By Joe Aura

    (aurajoe6@gmail.com)

    Kenyan universities have long served as hotbeds of agricultural innovation, with esteemed institutions like Jomo Kenyatta University Of Agriculture and Technology, Bukura Agricultural College, Kenya School of Agriculture, and the University of Nairobi, acting as pillars of knowledge and skill development. At the University of Nairobi’s Upper Kabete Campus, a groundbreaking collaboration between Unilever and the Farm To Market Alliance (FTMA) has sparked excitement with “The Great Millet Quest,” a competition aimed at unleashing agricultural innovation led by Kenya’s brightest minds. Millet, once overlooked as a subsistence crop, is now poised for a remarkable revival, recognized for its nutritional value, gluten-free properties, and resilience in harsh conditions. With the United Nations declaring 2023 as the International Year of Millets, the global spotlight now shines on this humble grain, highlighting its crucial role in addressing food security and sustainability challenges.

    Kenyan students have demonstrated remarkable ingenuity, from developing methods to convert grass cellulose into edible starch to pioneering initiatives like Digifarm, which leverage mobile technology to support smallholder farmers. “The Great Millet Quest” is not just a competition; it’s a beacon of hope, igniting a brighter future where students emerge as champions of sustainable practices and drivers of long-term demand for this wonder grain. While the top innovator will secure Sh500,000, the real prize lies in the opportunity to shape the trajectory of Kenyan agriculture. Tasked with crafting innovative, market-viable millet-based products such as beverages and processed foods, students are propelled to the forefront of agricultural innovation, with a keen focus on nutrition and sustainability. Beyond recognition for their creativity, winners will have the chance to join the prestigious Unilever Future Leaders Programme, empowering them to influence the future of food production and consumption.

    As these students immerse themselves in the realm of millet innovation, the world stands captivated, eagerly anticipating the emergence of the next agricultural luminary. Will they unveil a groundbreaking drought-resistant millet variety or pioneer a climate-smart processing technique? The possibilities stretch as wide as the fields themselves, brimming with potential and promise. One thing remains certain: the future of food is unfolding before our eyes, nurtured by the hands of these impassioned Kenyan students. Their journey, fueled by the humble yet mighty millet grain and propelled by boundless potential, transcends mere competition. It stands as a testament to the transformative power of innovation in forging a more sustainable and nourished world. Borders will not confine the ripples of change they create; they will reverberate across Africa and beyond, inspiring future generations to sow the seeds of innovation and cultivate a brighter, more resilient future for all. As we witness the unfolding of this remarkable narrative, one truth becomes undeniable: the future of agriculture rests firmly in the hands of these visionary students.

  • Kenya’s Largest Automotive Distributor Launches Locally Assembled Toyota Fortuner

    {Photo courtesy of CFAO}

     

    By Hilda Kavai

     

    CFAO Motors, Kenya’s largest automotive distributor and service provider, launched the Toyota Fortuner, the country’s first locally assembled passenger SUV, and announced an additional Ksh120 million investment in the Fortuner assembly line at the Associated Vehicle Assemblers (AVA) in Mombasa County.

    H.E. President Dr. William Ruto commissioned the assembly line investment, which includes technology investments – assembly jigs and fixtures – as well as training and knowledge transfer, resulting in the creation of 100 direct and 500 indirect jobs.
    Aside from direct employment creation, CFAO Motors Kenya will collaborate closely with local parts manufacturers to boost capacity and help them attain global standards through technology transfer and technical know-how.

    CFAO Motors Kenya Chairman, Amb. Dennis Awori, stated at the commissioning event that the automotive firm expected excellent output levels from the assembly line due to the market’s increased demand for passenger SUVs. “We intend to assemble 350 vehicles in our first year, with plans for a gradual increase in line with the National Automotive Policy and rising market demand.”

    The addition of the Fortuner assembly line adds to CFAO Motors Kenya’s locally assembled vehicles portfolio, especially after the recent merger with DT Dobie. At the Associated Vehicle Assemblers, CFAO Motors now locally assembles the Land Cruiser LC79 series, Hino trucks and buses, Hilux single and double cab pickups, and Toyota Hiace (mini-bus); and the Mercedes Benz trucks and buses, Hyundai trucks, and Volkswagen passenger cars at the Kenya Vehicle Manufacturers assembly plant in Thika.

    The Fortuner assembly line features state-of-the art assembly fixtures that are critical for maintaining the highest quality standards during manufacturing.

    The launch of the Fortuner CKD assembly line demonstrates CFAO Motors’ continuous commitment to the Government’s manufacturing manifesto and the ‘Buy Kenya Build Kenya’ strategy. Because locally produced vehicles are exempt from duty, CFAO Motors will be able to offer the new Fortuner 2023 at an affordable price when compared to fully imported large SUVs.

    Arvinder Reel, Managing Director of CFAO Motors Kenya, lauded the government’s efforts to promote the expansion of the local manufacturing industry, noting the National Automotive Policy as a catalyst for the availability of more locally produced automobiles in the country.

    CFAO Motors has implemented a carbon-neutral strategy to reduce greenhouse gas emissions by introducing ecologically efficient hybrid vehicles.

  • SAFARICOM LINKS UP WITH RIVAL COMPANIES TO OFFER PAYBILL SERVICES

    (Photo Courtesy of Getty images)

    By Sophie K. Murithi

    (sophiekinya3@gmail.com)

    Safaricom PLC has joined hands with Airtel Money Kenya and Telkom Kenya to provide M-Pesa services to the two companies. The Communications Authority of Kenya and Central Bank of Kenya (CBK) launched the interoperability system which means the ability of computers or different software to exchange and make use of data of the companies on Friday, July 15, 2022.

    This has marked the end of the second phase of complete Merchant Interoperability whose objective is to make it possible for users of the three mobile payment systems T-kash, M-PESA, and Airtel Money to send direct mobile payments to any merchant till number across all networks, increasing the convenience and acceptance of cashless transactions.

    This means that both Airtel and Telkom subscribers can pay their bills online through Safaricom’s Pay-bill number which conducts both bulk payments and single transactions. This comes as a welcome addition to the Lipa na M-Pesa service which was launched on 8th April, 2022 by the three companies where customers can freely transact with Lipa na M-Pesa from any of the three networks.

    This joined partnership between the three companies will hugely benefit its users in making several day-to-day payments for example, parents can now pay fees from any network not necessarily Safaricom.

    Mobile phone users will be able to deposit and withdraw money from any agent starting in 2024, regardless of the network they are using. This will be similar to what happens with card payments, where businesses use a single device that works with different banking institutions.

    According to Central Bank’s statistics, 1.82 trillion is the total money transacted by M-Pesa in the first quarter of the year; a notable increase from last year’s 1.6 trillion Kenya shillings. In the month of March, a total of 687.3 billion was transacted which according to CBK, is the largest number to ever be transacted in just one month. The sum is expected to increase because of transactions of subscribers from other networks.

    M-Pesa services, i.e., Lipa na M-Pesa and Pay-bill have largely influenced the country and about 96% of Kenyans are using it. This has overtaken card payments mainly run by banks and other global companies like Visa and MasterCard.

  • Netflix prices to increase in Kenya over inclusion of VAT charge

    by Sumaya Hussein

    (husseinsumaya1@gmail.com)

    The Netflix interface on a flat screen – Photo/ Business Today

    Netflix monthly charges have increased after the company included a value added tax (VAT) charge in its billing.

    The subscription service has reviewed its rates to Ksh1,100 from Ksh950 for the standard package and Ksh1,450 from Ksh1,200 for the premium package. The new prices are set to take effect from end of May.

    “Starting May 30, a value added tax (VAT) will be included in your Netflix price,” read the company’s message to subscribers.

    Subscribers under the basic plan that goes for Ksh700 will however not be affected.

    The increasing cost of the service has been slowly pushing people out of Netflix, which some now consider a luxury.

    The Digital Service Tax (DST) came into force on January 1 and was introduced to both the Income Tax Act (ITA) and Value Added Tax Act (VAT). Both Acts prescribe that DST shall be payable by a person whose income is earned in Kenya from the provision of services through a digital market place.

    The VAT applies to supplies undertaken in the digital marketplace at the standard rate when supplied in Kenya.

    Under the ITA, businesses selling services online are expected to pay a flat tax of 1.5 per cent on the value of goods supplied and sold online, or services offered through digital platforms.

    Services and goods that fall under the ITA bracket include e-books, movies, music, games, tickets for live events and theatres and subscription-based media including news, magazines and digital content.

    Online businesses have become a target for government to widen its tax base, with the aim of lifting domestic tax revenues. The Kenya Revenue Authority (KRA) is targeting businesses and persons under the new digital taxes selling services and goods online.

    The taxman is banking on the Covid-19 disruptions that accelerated the use of online platforms to sell goods and services, and raise Ksh5 billion from the sector in the six months to June.

    The latest data from the Communications Authority (CA) shows that mobile data subscriptions in Kenya stood at 44.4 million in the second quarter of 2020.

    Factors driving the growth include increased population coverage of 3G and 4G networks, availability of affordable smartphones and data plans. Moreover, the increased consumption of e-commerce, e-government, social media and other online content have also contributed to the growth.

    Why digital taxes?

    The KRA previously stated in Techpoint Africa’s previous report that digital companies like Google and Facebook generate a lot of revenue from Kenya but do not pay taxes. On top of that, several businesses in and out of Kenya, do not remit VAT for their transactions.

    Online businesses usually have no physical structures or addresses from which they operate, making it easy to escape taxations.

    The argument for taxing the digital economy is the same in most countries of the world – digital companies defy today’s tax laws and international trade agreements.

    However, it is difficult to determine where value is being created for digital companies Netflix, for instance, has engineers in the US and partners with video production houses all over the world. Where then are Netflix’s services being produced?

  • Photo Story: CBMC African Convention

    Find the link for the CMBC African Convention article Here.

    Photos by: Joseph Gichari

    Josephndungo55@gmail.com